The recent surge in the number of cases of sim swaps in the country has prompted Safaricom to come up with new measures to safeguard its customers from fraud.
Fraudsters have invented new ways of stealing from your phone without causing any form of alarm to the owner as witnessed by one police officer whose Mpesa and the bank account were swiped close to Ksh600,000.
To safeguard customers from fraudulent sim swaps, mobile services provider Safaricom has introduced a self-whitelisting service where one locks their number to ensure no one else can swap your sim card without your knowledge.
- On your device, dial *100*100#
- Whitelist your number
- You will then receive a text message from the service provider confirming that you have whitelisted your number.
