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KRA to Snoop on MPESA and Bank Accounts

The Court of Appeal has restored KRA’s power to snoop on tax evaders’ MPESA and bank accounts. In a ruling, the court argues that...

Kenyan Bank Customers Prefer Human Tellers over Robots and Chatbots

A majority of bank customers in Kenya prefer to be served by tellers to using automated services at their bank branches. In the Customer Service Survey...