Robots Kenya – Tech News & Gadget Reviews
    What's Hot

    How to Disable a Private Number 2022

    May 27, 2022

    How To Make Calls With A Private Number in Kenya

    May 27, 2022

    TuneCore Partners with International Social Networking App, Ayoba

    May 26, 2022

    Subscribe to Updates

    Get the latest creative news from FooBar about art, design and business.

    Facebook Twitter Instagram
    Facebook Twitter Instagram
    Robots Kenya – Tech News & Gadget Reviews
    • Home
    • Tech News

      Top Fintech Companies in Kenya

      February 16, 2022

      How to File KRA Nil Returns online

      November 9, 2021

      How to Apply for KRA Tax Compliance Certificate -TCC

      November 5, 2021

      How to Transfer Money from Equity to Mpesa via Equitel

      December 7, 2020

      KRA to Snoop on MPESA and Bank Accounts

      November 7, 2020
    • Cryptocurrency

      Crypto Trends to expect from Africa in 2022

      January 12, 2022

      Make a Cryptocurrency Switch for the Better with BitiQ

      January 12, 2022

      Bitcoin tops $20,000 milestone and continues to surge to record highs

      December 18, 2020

      How to trade Bitcoins on Chipper Cash

      October 28, 2020
    • Cyber security

      Top Cybersecurity Companies in Kenya

      December 21, 2020

      Kaspersky warns of top IT security threats in Africa

      October 27, 2020

      Steps SMEs can take to improve their Cybersecurity

      October 27, 2020

      Dimension Data revamps its Threat Intelligence Centre

      October 13, 2020

      The Underlying Privacy Issue behind Smart City Establishments

      October 12, 2020
    Robots Kenya – Tech News & Gadget Reviews
    Home»Insurance»Agents key to unlocking digital insurance
    Insurance

    Agents key to unlocking digital insurance

    AdminBy AdminApril 9, 2021No Comments3 Mins Read
    Facebook Twitter Pinterest LinkedIn Tumblr Email
    Share
    Facebook Twitter LinkedIn Pinterest Email

    By Seth Emmanuel

    As insurers race to embrace digital technology, intermediaries will still play a valuable role in attracting and retaining customers, a leading medical insurer now says.

    Insurance brokers and agents will still be required to facilitate critical processes like on-boarding clients onto digital platforms, managing claims and other processes, and educating consumers on the benefits of digital insurance.

    AAR Insurance Kenya MD, Nixon Shigoli says, contrary to the perception that insurance brokers and agents will be rendered redundant in the digital era, as a link between insurers and customers, they will remain relevant in ensuring seamless delivery of services.

     

    Speaking at a recent virtual sales gala event organized to award the firm’s best performing agents, Mr. Shigoli urged agents to keep abreast of emerging trends in the industry so as to remain relevant to their customers.

     

    “The shift to digital insurance creates opportunities for intermediaries to play an even bigger role in delivering an enhanced customer experience, thus creating a win-win situation for all parties in the value chain,” said Shigoli.

    He however cautions that agents could be a weak link if they are not quick to adapt to the rapidly evolving landscape shaped by technology innovations and an increasingly tech-savvy, sophisticated clientele.

     

    “Today, consumers are more empowered with better access to information thanks to digital innovation. This has increased the need for efficiency, transparency and accountability in the insurance value chain. Intermediaries need to stay ahead of the curve,” explains Shigoli.  

    Agents generate about 70 percent of AAR Insurance underwriting business hence the company’s focus on strengthening this key intermediary function. In 2016, AAR Insurance launched an agents training academy that has so far trained 1000 agents per year, equipping them with skills to operate in a fast-changing environment.

    During the award ceremony, the top 40 agents were recognized for outstanding performance. The Agent of the year, Mr. Kennedy Ochieng Ooko drove away with a brand new Mercedes Benz C200. The first run up Callaghan Insurance Agency won an all-expenses paid international trip and second – runners up Zillion Africa Insurance Agency   was rewarded with all-expense paid local trip. Other winners collected prizes including Gift hampers, certificates and trophies.

     

    Data by the Insurance Regulatory Authority shows that in 2020, there were 11,138 licensed insurance agents and 204 insurance brokerage firms in the country.

     

    AAR Insurance is among the leading medical underwriters in East Africa and has over 200,000 customers in Kenya.

    Share. Facebook Twitter Pinterest LinkedIn Tumblr Email
    Admin
    • Website

    Related Posts

    Top Fintech Companies in Kenya

    February 16, 2022

    Journey to a connected Kenya subsea fiber optic

    January 14, 2022

    Tech trends of 2022: Future Innovations that will reshape business in Kenya

    January 12, 2022

    Leave A Reply Cancel Reply

    Advertisement
    Don't Miss
    How To

    How to Disable a Private Number 2022

    By Victor KeitanyMay 27, 20220

    Many phone companies will let you disable caller ID on your line so your number…

    How To Make Calls With A Private Number in Kenya

    May 27, 2022

    TuneCore Partners with International Social Networking App, Ayoba

    May 26, 2022

    How To File Nil Returns Online 2022

    April 28, 2022

    Subscribe to Updates

    Get the latest ICT & Tech News from Robots. We also have a monthly publication. Subscribe!

    Our Picks

    How to Disable a Private Number 2022

    May 27, 2022

    How To Make Calls With A Private Number in Kenya

    May 27, 2022

    TuneCore Partners with International Social Networking App, Ayoba

    May 26, 2022

    How To File Nil Returns Online 2022

    April 28, 2022
    Stay In Touch
    • Facebook
    • Twitter
    • Pinterest
    • Instagram
    • YouTube
    • Vimeo

    Subscribe to Updates

    Get the latest creative news from SmartMag about art & design.

    Robots Kenya – Tech News & Gadget Reviews
    Facebook Twitter Instagram
    • Home
    • About Us
    • Privacy Policy
    • Contact Us
    © 2022 Robots Tech News. Designed by Afritech Media.

    Type above and press Enter to search. Press Esc to cancel.